Terms of Service
Last updated: April 24, 2026
By accessing or using Whereego, you agree to be bound by these Terms of Service. Please read them carefully before using the platform.
Table of Contents
1. Agreement to Terms
These Terms of Service ("Terms") govern your access to and use of the Whereego website and platform ("Service"). By accessing or using Whereego, you agree to be bound by these Terms. If you do not agree to these Terms, you should not use the Service.
These Terms apply to all visitors, users, and anyone who accesses or uses the Service, including business owners who submit listings.
2. Description of the Service
Whereego is a global local-discovery platform that provides structured information about physical retail locations, including shopping malls, supermarkets, convenience stores, and other local destinations. The platform helps users find where to go for shopping and everyday needs.
Key aspects of the Service include:
- Place pages: Each brand/place page represents one physical location (one address) and includes details such as address, opening hours, amenities, category, map location, and visitor reviews.
- Discovery features: Users can browse by city, category, or brand, search for specific destinations, and explore nearby places.
- Information sources: Place information may be structured from publicly available sources (such as online maps and business directories) as well as from direct business submissions.
3. Eligibility
You must be at least 13 years of age to use Whereego. By using the Service, you represent that you meet this minimum age requirement.
If you are submitting a business listing, you represent that you are authorized to provide the information on behalf of that business (e.g., as an owner, manager, or authorized representative).
4. User Submissions & Content
Users may submit content to Whereego through various means, including the "Add a Business" form, the contact form, or correction/feedback requests. When you submit content, you agree to the following:
- You confirm that you have the rights and/or permission to provide the information submitted.
- You are responsible for the accuracy and truthfulness of the information you provide.
- Whereego may review, edit, reformat, or restructure submitted content for clarity, consistency, and compliance with our directory standards.
- Whereego reserves the right to reject, remove, or modify any submission at its discretion, without prior notice.
- By submitting content, you grant Whereego a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute that content as part of the platform and its services.
5. Listing Guidelines
Business listings on Whereego must adhere to the following guidelines:
- One submission per location: Each submission must represent one physical location (one unique address). Businesses with multiple branches must submit each location separately.
- Accurate information: All submitted details (name, address, hours, phone, amenities) must be accurate and verifiable. Do not submit misleading or fabricated information.
- No spam or promotional abuse: Listings must describe the business factually. Avoid marketing language, exaggerated claims, or keyword stuffing.
- No impersonation: Do not submit listings for businesses you do not represent or own unless you have explicit authorization.
- No illegal content: Do not submit content that promotes illegal activities or violates any applicable laws or regulations.
- No review manipulation: Do not attempt to influence or fabricate visitor reviews on Whereego.
6. Intellectual Property
The Whereego name, logo, website design, page layouts, and original content are the intellectual property of Whereego and are protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use Whereego for personal, non-commercial purposes. This license does not include the right to:
- Copy, reproduce, or redistribute substantial portions of the platform content.
- Use automated tools to scrape, crawl, or extract data from the platform at scale.
- Modify, create derivative works from, or reverse-engineer any part of the Service.
- Use Whereego branding, logos, or trademarks without prior written permission.
7. Prohibited Uses
When using Whereego, you agree not to:
- Use automated systems (bots, scrapers, crawlers) to access or collect data from the platform without permission.
- Attempt to reverse-engineer, decompile, or disassemble any part of the Service.
- Interfere with or disrupt the Service, servers, or networks connected to the platform.
- Submit false, misleading, or spam content.
- Use the platform for any unlawful purpose or in violation of any applicable laws.
- Impersonate any person, business, or entity.
- Attempt to gain unauthorized access to any part of the Service or its systems.
- Harvest or collect personal information from other users without their consent.
8. Third-Party Services & Links
Whereego may contain links to third-party websites and services, including Google Maps, business websites, social media profiles, and external review platforms. These links are provided for convenience and informational purposes.
Whereego does not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party website or service. Accessing third-party links is at your own risk, and you should review the terms and policies of any external site you visit.
9. Disclaimers
Important Disclaimers
- Information accuracy: Place information displayed on Whereego, including opening hours, addresses, amenities, phone numbers, and other details, may not always be accurate, complete, or up to date. This information may come from public sources and/or user submissions, and details can change without notice.
- No warranties: The Service is provided on an "as is" and "as available" basis. Whereego makes no warranties, express or implied, regarding the reliability, accuracy, completeness, or availability of the platform or its content.
- Use at your own risk: You acknowledge that your use of Whereego and reliance on any information provided is at your sole risk. Always verify critical details (such as opening hours and availability) directly with the business before visiting.
- No professional advice: Content on Whereego is for informational purposes only and does not constitute professional, legal, or financial advice.
10. Limitation of Liability
To the fullest extent permitted by applicable law, Whereego and its operators, affiliates, and contributors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of or inability to use the Service.
This includes, without limitation, damages for loss of profits, data, goodwill, or other intangible losses, even if Whereego has been advised of the possibility of such damages. Whereego's total liability for any claim arising under these Terms shall not exceed the amount you paid (if any) to use the Service.
11. Indemnification
You agree to indemnify, defend, and hold harmless Whereego, its operators, affiliates, and contributors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to:
- Your use of the Service.
- Your violation of these Terms.
- Content you submit or provide to the platform.
- Your violation of any rights of a third party.
12. Termination
Whereego reserves the right to suspend or terminate your access to the Service at any time, without prior notice, for conduct that we determine violates these Terms or is harmful to the platform, other users, or third parties.
You may stop using Whereego at any time. Upon termination, provisions of these Terms that by their nature should survive (including disclaimers, limitation of liability, and indemnification) will remain in effect.
13. Changes to Service and Terms
Whereego may modify the Service at any time, including adding, changing, or removing features, content, or availability. We may also update these Terms from time to time. When we make material changes, we will update the "Last updated" date at the top of this page.
Your continued use of Whereego after changes to these Terms constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.
14. Governing Law & Disputes
These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising from or relating to these Terms or your use of the Service shall be resolved in the courts of [Jurisdiction].
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
15. Contact Us
If you have questions or concerns about these Terms of Service, please contact us:
- Email: [email protected]
- Contact form: whereego.com/contact.html